Health & Safety Disclaimer

The information, coaching, and materials provided through this website, programs, and services are for educational and informational purposes only and are not intended as a substitute for professional medical advice, diagnosis, or treatment.

You should always consult your doctor or a qualified healthcare professional before starting any new exercise, nutrition plan, or lifestyle change.

I am not a medical practitioner, and nothing provided through my services, content, or communication should be interpreted as medical advice or diagnosis.

Participation in exercise and nutrition-based programs carries inherent risks, especially if you have pre-existing medical conditions. By choosing to participate, you confirm that you do so voluntarily and accept full responsibility for your own health and wellbeing.

While all programs are designed with safety and effectiveness in mind, there is always a risk of injury or adverse effects. You accept these risks when engaging with any coaching, training, or plans provided.

I accept no liability for injury, illness, adverse outcomes, or any health-related issues resulting from participation in any of my services.

 

Services Provided

I offer the following services:

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1. Personal Training (Gym Floor Coaching)

A weekly, in-person training session designed to improve your technique, build confidence, and help you train effectively and independently in the gym.

Your package includes:

• A bespoke training plan

• A personalised progress tracker

• 6 Habit Transformation Workbooks

• A discount code for the Nutrition Guide e-book

• A weekly 45-minute gym-floor training session

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Additional Sessions:

All gym-floor training sessions are 45 minutes. Additional personal training sessions are available to all clients, subject to availability, at a reduced rate of £25 per session.

To book an additional session, please contact me via email or WhatsApp.

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2. Personal Training + Nutrition

This includes everything in Personal Training, alongside a personalised nutrition plan, nutrition guide e-book, and nutrition tracker designed to support your goals, complement your training, and help you make meaningful progress both inside and outside the gym.

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3. Personal Coaching (Online Coaching)

A remote coaching service focused on providing structure, accountability, and personalised support to help you work towards your goals.

Your package includes:

• A bespoke training and nutrition plan

• A personalised progress tracker

• 6 Habit Transformation Workbooks

• A discount code for the Nutrition Guide e-book

• Weekly video feedback check-in

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Check-In Process:

Weekly check-ins are a required part of the coaching process and must be completed in full to receive feedback.

To receive your check-in video you must, by 10:00am on your scheduled check-in day:

• Ensure your progress tracker is complete and up-to-date

• Submit new progress photos via WhatsApp 

Once all required information has been submitted, your check-in will be reviewed and you will receive a personalised video response with feedback, progress review, and any necessary adjustments to your plan.

Any late or incomplete submission will be considered a missed check-in, and no review, feedback, or adjustments will be provided until the next scheduled check-in.

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4. Plan Only Service

A one-off fully personalised training and nutrition plan designed to give you structure, clarity, and direction to follow independently.

This plan is built around your goals, lifestyle, and preferences, helping you train and manage your nutrition with confidence and consistency without ongoing coaching sessions.

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LATE ARRIVAL

Your appointment time is reserved exclusively for you. Please arrive on time so that you can make the most of your session.

If you arrive late, your session will still finish at the originally scheduled time and the full session fee will remain payable. This is because the appointment time has been reserved for you and cannot necessarily be extended due to a late arrival.

If you are more than 10 minutes late without prior notice, your session may be treated as a missed appointment and the full session fee will remain payable.

If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice. Cancellations or rescheduling requests made with less than 24 hours’ notice, as well as missed appointments, will be charged at the full session rate.

Where possible, I will always try to be reasonable and take individual circumstances into consideration.

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COMMUNICATION EXPECTATIONS

I understand that WhatsApp support is provided during normal business hours and response times may vary. Support is not intended for emergencies or urgent medical matters.

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Expected Outcomes

My programs and plans are created to deliver meaningful results when followed consistently. However, individual outcomes vary depending on factors like genetics, health status, consistency, and effort. Some participants may experience significant progress, while others may see different results. There are no guaranteed outcomes regarding fat loss, muscle gain, or other physical changes.

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Programme Start Date & Commitment

Programmes are scheduled to begin on the agreed-upon start date to ensure space availability and consistent support for all clients. If a client does not start on the scheduled date, the programme cannot be extended or postponed, and any fees already paid are non-refundable. Requests to reschedule must be submitted in writing and approved by Waking Life Wellness. 

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Subscription &  Billing 
By selecting a subscription plan, you agree to a minimum commitment of three (3) months. Monthly payments are required throughout this period and cannot be cancelled.

After the initial three months, your membership will continue as a recurring monthly subscription, which will automatically renew unless cancelled. 

We reserve the right to update subscription pricing with reasonable notice. Any changes will be communicated in advance and will apply from your next billing cycle.

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Cancellation
To cancel after the minimum term, you must provide one (1) month's written notice. Payments will continue during the notice period, and access to coaching will remain until the end of your final billing period.

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REFUND
All payments are non-refundable once processed, including for partially used months or unused sessions within a billing period.

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PAR-Q & Consent Forms
You will be required to complete a detailed questionnaire, a Physical Activity Readiness Questionnaire (PAR-Q), and a consent form prior to the creation or delivery of any plan or coaching service. These will be sent to you via email after purchase.
All required forms must be completed in full before any service delivery can begin. It is your responsibility to ensure all information provided is accurate, complete, and truthful. If the required forms are not completed within 1 week of purchase, your order may be delayed or cancelled without refund.

 

Testimonials

All testimonials and transformation stories featured on this website are authentic and shared with permission. These examples represent what’s possible with dedication and effort but are not guaranteed results. Your progress will depend on your own actions, mindset, and consistency with the program.​

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Intellectual Property
All training and nutrition plans, spreadsheets, workbooks, printables, and e-books are for personal use only. They may not be copied, shared, resold, or distributed without written permission.

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Contact

If you have any questions or need assistance, please don’t hesitate to reach out at:

📧 abby@wakinglife.co.uk

— I’m always happy to help.​

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