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TERMS OF SERVICE

Please read these terms carefully to understand your agreement with us.

Health & Safety Disclaimer

The information, coaching, and materials provided through this website, programs, and services are for educational and informational purposes only and are not intended as a substitute for professional medical advice, diagnosis, or treatment.

You should always consult your doctor or a qualified healthcare professional before starting any new exercise, nutrition plan, or lifestyle change.

I am not a medical practitioner, and nothing provided through my services, content, or communication should be interpreted as medical advice or diagnosis.

Participation in exercise and nutrition-based programs carries inherent risks, especially if you have pre-existing medical conditions. By choosing to participate, you confirm that you do so voluntarily and accept full responsibility for your own health and wellbeing.

While all programs are designed with safety and effectiveness in mind, there is always a risk of injury or adverse effects. You accept these risks when engaging with any coaching, training, or plans provided.

I accept no liability for injury, illness, adverse outcomes, or any health-related issues resulting from participation in any of my services.

 

Services Provided

I offer the following services:

1. Personal Training (Gym Floor Coaching)

A weekly, in-person training session focused on improving technique, building confidence, and helping you train effectively in the gym. Each client receives a bespoke training plan and tracker to support their progress.

All sessions are 45-minutes, subject to availability and must be booked in advance. Additional personal training sessions are available to all clients at £20- please contact me via email or WhatsApp to purchase your add-on.

Sessions will begin and end at the scheduled time. If you arrive late, the session will still finish at the originally scheduled time, and no additional time will be provided.

2. Personal Training + Nutrition

This includes everything in Personal Training, along with a personalised nutrition plan and tracker designed to support your goals and improve your results both inside and outside the gym.

3. Personal Coaching (Online Coaching)

A remote coaching service that includes a personalised training and nutrition plan, structured weekly check-ins, and ongoing accountability.

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Check-In Process:

Weekly check-ins are a required part of the coaching process and must be completed in full to receive feedback.

To receive your check-in review, you must:

  • Ensure your progress tracker is complete and up-to-date

  • Submit progress photos via WhatsApp 

By 10:00am on your scheduled check-in day.

Once all required information has been submitted, your check-in will be reviewed and you will receive a personalised video response with feedback, progress review, and any necessary adjustments to your plan.

Any late or incomplete submission will be considered a missed check-in, and no review, feedback, or adjustments will be provided until the  next check-in.

4. Plan Only Service

A one-off fully personalised training and nutrition plan designed to give you structure, clarity, and direction to follow independently.

This plan is built around your goals, lifestyle, and preferences, helping you train and manage your nutrition with confidence and consistency without ongoing coaching sessions.

Clients may choose to add monthly plan support for £30 per month, which includes:

  • Small adjustments to your plan based on progress

  • Updates to training or nutrition as needed

  • Ongoing alignment with your goals

COMMUNICATION EXPECTATIONS

I understand that WhatsApp support is provided during normal business hours and response times may vary. Support is not intended for emergencies or urgent medical matters.

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Expected Outcomes

My programs and plans are created to deliver meaningful results when followed consistently. However, individual outcomes vary depending on factors like genetics, health status, consistency, and effort. Some participants may experience significant progress, while others may see different results. There are no guaranteed outcomes regarding fat loss, muscle gain, or other physical changes.

Programme Start Date & Commitment

Programmes are scheduled to begin on the agreed-upon start date to ensure space availability and consistent support for all clients. If a client does not start on the scheduled date, the programme cannot be extended or postponed, and any fees already paid are non-refundable. Requests to reschedule must be submitted in writing and approved by Waking Life Wellness. 

Subscription &  Billing 
By selecting a subscription plan, you agree to a minimum commitment of three (3) months. Monthly payments are required throughout this period and cannot be cancelled.

After the initial three months, your membership will continue as a recurring monthly subscription, which will automatically renew unless cancelled. 

We reserve the right to update subscription pricing with reasonable notice. Any changes will be communicated in advance and will apply from your next billing cycle.

Cancellation
To cancel after the minimum term, you must provide one (1) month's written notice. Payments will continue during the notice period, and access to coaching will remain until the end of your final billing period.

REFUND
All payments are non-refundable once processed, including for partially used months or unused sessions within a billing period.

PAR-Q & Consent Forms
You will be required to complete a detailed questionnaire, a Physical Activity Readiness Questionnaire (PAR-Q), and a consent form prior to the creation or delivery of any plan or coaching service. These will be sent to you via email after purchase.
All required forms must be completed in full before any service delivery can begin. It is your responsibility to ensure all information provided is accurate, complete, and truthful. If the required forms are not completed within 1 week of purchase, your order may be delayed or cancelled without refund.

 

Testimonials

All testimonials and transformation stories featured on this website are authentic and shared with permission. These examples represent what’s possible with dedication and effort but are not guaranteed results. Your progress will depend on your own actions, mindset, and consistency with the program.​

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Intellectual Property
All training and nutrition plans, spreadsheets, printables, and e-books are for personal use only. They may not be copied, shared, resold, or distributed without written permission.

Contact

If you have any questions or need assistance, please don’t hesitate to reach out at:

📧 abby@wakinglife.co.uk

— I’m always happy to help.

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